Terms of Service

Last updated: March 12, 2024

Please read these Terms of Service, together with Enviroscent, Inc.’s Privacy Policy, in their entirety prior to using www.enviroscent.com (the “Site”) and the products, content, site features, promotions, services, and applications made available to you by Enviroscent, Inc. (“Company”). You accept these Terms of Service when you do any of the following: (a) sign up to purchase individual products or goods; (b) provide your written or electronic signature; (c) accept through an oral or electronic statement; or (d) pay for any products, goods or services. If you do not accept these Terms of Use, please do not use this site.


In order to use certain features of the Site, you must register for an account and provide certain information about yourself as prompted by the registration form(s).  When you create an Account, you represent that: (i) all required registration information you provide is truthful and accurate; and (ii) you are responsible for maintaining the accuracy of such information, and (iii) you are responsible for maintaining the confidentiality of your Account login information, and furthermore, are fully responsible for all activities that occur under your Account.  Company retains the right to suspend or terminate your account.

You agree to notify Company of any unauthorized use, or suspected unauthorized use, of your Account and/or any breach of security.  Company will not be liable for any loss of damage arising from your failure to comply with these requirements as stated above.

Mobile Terms of Service

The Enviroscent mobile message service (the "Service") is operated by Enviroscent (“Enviroscent”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Enviroscent’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Enviroscent through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Enviroscent. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18444294666 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Enviroscent mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18444294666 or email customers@enviroscent.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Subscription terms and cancellation policy

Recurring Subscriptions – Automatic Renewal

You acknowledge and agree that each Subscription will automatically renew unless you cancel it, or, we suspend or terminate it in accordance with these terms.

Company will automatically renew your Subscription(s) and charge your payment method depending on the Subscription frequency you’ve chosen and authorized by you agreeing to the automatic renewal of your Subscription(s) at the time of Subscription sign-up process.

Your payment method will be charged up to one full business day prior to your next scheduled Subscription shipping date.  Your Payment Method will be charged for the applicable cost of product included in your Subscription, along with any shipping and handling costs and appropriate taxes.

To avoid being charged, you must make a cancellation and/or change requests at least three (3) business days prior to your next Subscription shipping date to avoid being charged for that Subscription shipment.  To cancel a Subscription, click on “Manage my Subscription” in your Account, and follow the prompts. You may also eMail us at customers@enviroscent.com.

Pausing and Resuming Subscriptions, Editing Shipment Frequency

Your Subscriptions will be shipped based on the shipping frequency chosen in your Account, and at time of initial Subscription.

You may temporarily pause your Subscription by clicking on “Manage my Subscription” in your Account, selecting “Pause” and following prompts. During any pause period, the subscription will remain active, subscriber will receive regular communications from Company via eMail, but subscriber will not be charged, or receive shipments.

Modification or Suspension of Subscription Services

You agree that Company may, in its sole discretion and at any time, modify, discontinue, or suspend its operation and offering of Subscription Services, all or in part, temporarily or permanently, without notice or liability to you.

Invoicing and Payment

By purchasing any products, goods or services provided through this website you are agreeing to these Terms and Conditions, and in doing so you authorize Company to bill the payment method you provided for your order, plus any applicable federal, state or local taxes.

Taxes and Shipping Fees

Company invoices you for taxes, fees and other charges that are levied by or remitted directly to federal, state, local governments on the Services provided to you, in addition to the shipping charges as noted specifically on your agreement. Federal, state and local taxes are subject to change at any time, and if subject to change may be retroactively applied as enforced by the appropriate governmental jurisdiction. Shipping charges are subject to change at any time for individual purchases of products, goods and services.

Disputed Charges

Disputes concerning any charges invoiced must be raised within 30 days of the date of the charge. You accept all charges not disputed in this time period. Disputes can only be made by calling or writing to Company via eMail at customers@enviroscent.com.

Return Policy

If you are not completely satisfied with any part of your order, please contact us via eMail at customers@enviroscent.com.

We give every customer’s concerns individual attention.

Social Media Sweepstakes and Giveaway Terms and Conditions 

From time to time Enviroscent, Inc. and/or its related entities (“ESI” or “Sponsor”) may conduct sweepstakes, contests and/or other promotions (individually and collectively, “Promotion”) on social media/networking websites including, but not limited to, www.twitter.com,  www.facebook.com and www.instagram.com (each, a “Social Media Site”). Unless specifically noted otherwise by ESI, these terms and conditions shall serve as the official rules for any such Promotion conducted by ESI. Sponsor may terminate, extend, suspend or alter any Promotion in its sole discretion. These rules may be updated as deemed necessary by ESI at its sole discretion.

Each individual Promotion will be announced via a status update, tweet, blog post, email or other social media website post (“Promotion Posting”). A Promotion Posting will include how to enter, the entry deadline, the drawing date (for a sweepstakes) or method of determining the winner (for a contest), the prize(s)/value(s) and the eligibility requirements. All information contained in a Promotion Posting is incorporated herein by reference. Questions about an individual Promotion can be emailed to social@enviroscent.com. 

  1. Eligibility: Each individual Promotion is open to legal residents of the United States aged 18 years as of the date of entry or over. Residents of Puerto Rico, the United States Territories and Possessions, and elsewhere are ineligible to enter any Promotion. Employees of Enviroscent, Inc., its affiliates, subsidiaries, advertising and promotion agencies, and suppliers, (collectively the “Employees”), and immediate family members and/or those living in the same household of Employees are not eligible to participate in Promotion. All applicable federal, state and local laws apply. Void where prohibited.
  1. Entry: There is no entry fee and no purchase necessary to enter a Promotion. Entry into any Promotion will only be via the method specified by ESI in the Promotion Posting on the Social Media Site. Purchase does not enhance chance of winning. Void where prohibited. Only one entry will be accepted per person unless otherwise stated in Promotion Posting on the Social Media Site. No responsibility can be accepted for entries not received for whatever reason. All entries must be received within the time period stated by Sponsor in the Promotion Posting to be eligible to win a prize. Late and/or subsequent entries will be disqualified. Entries from one Promotion will not be included in other Promotions. Entries generated by script, macro or other automated means, or by any means which subvert the entry process are void.

By entering this competition, an entrant is indicating his/her/their agreement to be bound by these Terms and Conditions.

  1. Winner Selection: Sponsor’s clock will be the official time keeper for all Promotions. Entries from one Promotion will not be included in other Promotions. Potential winners will be chosen in a randomized selection conducted by Sponsor from among all eligible entries received for the applicable Promotion on or about the date set forth in the Promotion Posting. Odds of winning a particular Promotion will depend on the number of eligible entries received for such Promotion. Only one prize per person, household, email address or username will be allowed per Promotion and in any ninety (90) day period. 
  1. Winner Notification: Winners will be notified within ten (10) business days following the conclusion of the Promotion by a message or post via the Social Media Site used for the applicable Promotion and/or via e-mail and/or telephone, depending on the information provided at the time of entry. Potential winners may be required to sign and return an Affidavit of Eligibility, Liability Release and, where legally permissible, Publicity Release and/or provide other personal or tax information. Potential winners will have three (3) business days to provide all such information and to execute and return the Affidavit of Eligibility, Liability Release and Publicity Release (if required by ESI). If a potential winner cannot be contacted, does not respond to such notification within three (3) business days of attempted notification or any other time period specified, does not meet the stated eligibility requirements, refuses the prize, or is ineligible to accept the prize, or fails to claim the prize as directed, or is otherwise not in compliance with these Official Rules, such potential winner will be disqualified and ESI reserves the right to randomly select an alternate winner from the remaining eligible entries received for the applicable Promotion. Sponsor’s decisions concerning selection of winners, as well as all other matters relating to any Promotion, are final and binding.  
  1. Prizes: The number and approximate retail value of prizes awarded in any Promotion will vary and will be set forth in the Promotion Posting. Prizes are awarded “as is” with no warranty or guarantee, either express or implied. Prizes may not be substituted, transferred, assigned or redeemed for cash except at Sponsor’s sole discretion. Sponsor reserves the right, in its sole discretion, to substitute a prize (or portion thereof) with one of comparable or greater value. Prize includes only what is specified in the prize description. If a prize is a product or service of a party other than Sponsor then it shall be subject to the terms and conditions (policies, redemptions, expiration dates, etc.), which shall be subject to change, that are established by that party. Winners will be required to provide name, address, phone number, age confirmation and other information in order to receive the prize. By accepting the prize, Winner agrees to hold the Promotion Entities and their respective related entities, officers, directors, employees, agents, representatives, successors and assigns harmless for any injury or damage caused or claimed to be caused by participation in the Promotion or acceptance or use of the prize. Winners are responsible for all applicable federal, state and local taxes, if any, as well as any other costs and expenses associated with prize acceptance and use not specified herein as being provided. All prize details are at Sponsor’s sole discretion.
  1. Privacy: To participate in a Promotion, you may be asked to provide certain information that can be used to identify or locate you (“Personal Information”). This Personal Information will be treated in accordance with ESI’s Privacy Policy [link privacy policy], which permits Sponsor to contact you in connection with the respective Promotion, as well as for general marketing and promotional purposes. By participating in a Promotion, you consent to receive news, updates and/or promotional information from Sponsor and its related or affiliated entities and brands. 
  1. Winner’s List: For the name of the winner(s) of a Promotion, send your request with a self-addressed stamped envelope to Enviroscent, Inc., ATTN: Marketing Communications Department, 4600 Roswell Rd, Suite D210, Atlanta, GA, 30342 no later than thirty (30) days following the conclusion of the applicable Promotion.

The Sponsor reserves the right to cancel or amend the competition and these terms and conditions without notice in the event of a catastrophe, war, civil or military disturbance, act of God or any actual or anticipated breach of any applicable law or regulation or any other event outside of the promoter’s control. Any changes to the competition will be notified to entrants as soon as possible by the promoter. Enviroscent, Inc. shall have the right, at its sole discretion and at any time, to change or modify these terms and conditions, such change shall be effective immediately upon posting to this webpage. Enviroscent, Inc. also reserves the right to cancel the competition if circumstances arise outside of its control.

The Sponsor’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

 By entering this competition, an entrant is indicating his/her/their agreement to be bound by these terms and conditions.

This campaign is governed by the laws of the United States of America and Georgia, without respect to conflict of law doctrines. As a condition of participating in this Campaign, participant agrees that any and all disputes that cannot be resolved between the parties, and causes of action arising out of or connected with this Campaign, shall be resolved individually, without resort to any form of class action, exclusively before a court located in Georgia having jurisdiction. Further, in any such dispute, under no circumstances shall participant be permitted to obtain awards for, and hereby waives all rights to, punitive, incidental, or consequential damages, including reasonable attorney’s fees, other than participant’s actual out-of-pocket expenses (i.e. costs associated with entering this Campaign). Participant further waives all rights to have damages multiplied or increased.

The winner agrees to the use of his/her/their name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current United States of America data protection legislation and will not be disclosed to a third party without the entrant’s prior consent. 

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Twitter, Instagram or any other Social Network. Entrants must adhere to each individual social media/networking websites’ privacy policy and terms. 

Sponsor Details

Enviroscent, Inc.
4600 Roswell Rd
Suite D210
Atlanta, GA, 30342