Refunds & Returns
All returns must be authorized by one of our customer service representatives
How Long Do I Have To Return Products?

You can return products within 30 days of receipt of an item/product you have ordered.

How Do I Prepare A Return?

At Enviroscent, we’re not happy unless you’re happy. If you wish to return an item, simply email behappy@enviroscent.com or call (404) 835-5300 with your order number to request a return authorization. We will email you a prepaid shipping label that can be attached to your package prior to dropping off at the nearest FedEx drop box.

How & When Do I Get A Refund?

Once the shipment is received back undamaged, a refund in the amount previously discussed will be issued to the card originally charged for the purchase.

Where Do I Send A Return?

Customer service representatives can be reached at behappy@enviroscent.com or (404) 835-5300

EnviroScent

Attn: Returns Dept

4600 Roswell Road

Suite D-210

Atlanta, GA 30342

Office Hours: M-F 8:30am - 5:30pm